Information Security in the Supply Chain

At Babcock, security is at the heart of everything we do, and this is reflected in the management of our Supply Chain. An aspect of this is ensuring that all Babcock suppliers maintain suitable Information Security controls.

Security controls can look very different between suppliers; but as a supplier, having appropriate security controls for your business not only benefits your business (by reducing the risk of an incident, which is not only costly but also damaging to a company’s reputation), but is also a responsibility of being a Babcock supplier.

Supplier Incident phone number:

(+44) 20 8963 7030

Sometimes, despite best efforts from all those involved, breaches and incidents still occur. If you experience an incident, it is important to notify Babcock of this as soon as possible, and within 72 hours, unless contractually agreed otherwise. This should be done by calling in on the dedicated Supplier Incident phone number.

You will be asked questions by the team at Babcock (such as name and contact details, contract(s) working on and details of the incident) to allow them to take appropriate steps internally to secure Babcock data.

This information allows Babcock to take any necessary steps to protect Babcock and Babcock Customer data. Where feasible, it is also possible that you will also be offered assistance with recovering from the incident.

After an incident

It is likely that you will be asked to participate in an audit conducted by a member of Babcock staff following an incident. This helps us to ensure that you have implemented sufficient Security Controls to mitigate the risk of any future incidents occurring, and that Babcock assets are duly protected.

Wherever possible, Babcock aim to keep suppliers onboarded after they have experienced an incident; however, there may be cases where a breach is considered too high a risk and continuation of the contract must be considered. You will be notified of any decisions surrounding this as soon as possible.

Additional resources

If you would like to learn more about strengthening your security posture, please check out the below links: