We provide through-life integrated baggage solutions and support services that keep operations working smoothly at some of the world’s busiest airports including Heathrow, Gatwick, Edinburgh, Dubai, Gru Airport and Schiphol Airport.

Improving baggage operations & maintenance

Babcock improves end-to-end management to improve performance in complex baggage handling systems (BHS) from design, installation and upgrades through to major airport projects. We work in partnership with customers with them as new facilities or functionality are delivered, and deliver a planned ramp up of activity, dovetailed with the project delivery programme. This ensures that training and familiarisation proceed smoothly and leads to an integrated services team that delivers to the airport operator.

Babcock improves end-to-end management to improve performance in complex baggage handling systems (BHS) from design, installation and upgrades through to major airport

Within the UK, we operate and manage all of Heathrow’s baggage handling systems - also transporting the entire surface transfer baggage for all airlines based there, as well as delivering technical improvements to the BHS at Gatwick and Glasgow Airports. Internationally we maintain 50% of Schiphol Airport’s baggage systems and provide key sortation controls and monitoring at Dubai and Vancouver Airports.  

Reducing waste and lifetime costs

Using our proven capability and expertise honed over 20-years, we optimise resources to support operations whilst reducing costs through eliminating waste, leveraging better supplier terms and ensuring continuous improvement and innovation.   

Optimising baggage throughput and process

Our combined strengths in engineering, project management and control systems have made us the recognised industry sector leader in the provision of through-life integrated baggage handling solutions. As a service provider, independent of manufacturer, we ensure the right equipment for the task from HBS integration, early bag storage, check-in conveyors, Bag-Nav baggage management systems to out- of-gauge facilities.

Increasing airport performance levels

Our proven capability within the Airport sector has seen Babcock deliver significant outcomes and projects for customers, developing new innovative and sustainable ways to deliver improved services to meet current and future demands.